Contact
Thank you for reaching out to us regarding our AWD eBikes. For any inquiries, feedback, or assistance with your eBike purchase, please don't hesitate to contact us through the following channels:
- Email: You can reach us at support@awdebike.eu and our dedicated customer service team will promptly respond to your inquiry.
- Live chat: You can also concact our customer service via live chat to talk directly with a knowledgeable representative who can address your questions or concerns.
- Online Contact Form: Alternatively, you can fill out the contact form on our website, and our team will ensure a swift response to your inquiry.
- Whatsapp: +44 7421 467033 is our whatsapp number. We recommend you to call/facetime us by whatsapp instead of call directly.
If you have any product issues, please also offer us your order number in the message for a better and more prompt solution.
If you purchased your AWD ebikes on Amazon, we recommend contacting our Amazon customer service team directly for prompt assistance.
Step:
- On the product detail page, select the name of the seller.
- On the next page, select Ask a Question.
- Select the appropriate options in the Seller Messaging Assistant chat or fill out the contact form. Your message will be sent to the seller via the Buyer-Seller Messaging Service.
We are committed to providing exceptional customer service and are dedicated to addressing your needs with professionalism and efficiency. Thank you for choosing AWD eBikes, and we look forward to the opportunity to assist you.